We decided to do some TV upgrading so we bought a small LCD television for the bedroom.  The plan was to use it downstairs in the family room until we get our new TV stand (on order), then we’d spend the tax refund on a larger plasma and move the LCD upstairs.  I’d also get a new DirecTV HD DVR installed at my leisure within the next week or two.  So far so good.  I picked up the TV yesterday and was going to hook it up today.

So far, so good.  This morning I get an email from Janet telling me that the family room can only receive The Food Network, The Weather Channel, and the Mormon channel.  This sounded exactly like the problem we had nearly a year and a half ago in the hockey room.  I told Janet to do the standard repair first:  unplug the receiver, wait a minute or two, plug it back in, and wait for the reboot.  No joy, the receiver is nothing more than a paper weight now.

I called DirecTV to get a new HD DVR installed and they’ll be out tomorrow, along with a new 5 LNB antenna and another receiver for the bedroom.  Ordering it was a breeze and overall I’m pretty happy with DirecTV’s customer service.  The person I talked to seemed genuinely apologetic that I wouldn’t get the new hardware until tomorrow.  I was expecting that I’d have to wait until the end of the week, or even later.

We should probably keep an eye on the receiver in the wine room.  We’ve been using that one to feed a VCR so we can watch shows at our leisure.  It’s the same brand, make, and model as the two that failed (they’re Hughes HBH-SA’s) but it’s a receiver I purchased separately after the other two were installed.

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